INTERACTIVE VOICE RESPONSE SYSTEM (IVRS)
This system facilitates enquiries such as availability of accommodation, current status of reservation against RAC/Waitlisted tickets. This interactive telephone enquiry facility is now available at the following locations:-
Bokaro Steel City, Kharagpur, Ranchi. Rourkela,Tatanagar, Jharsuguda ,Adra ,Bankura Chakradharpur, Balasore.
This facility is being progressively extended to other major stations. This is an addition to manual telephone enquiry already available at a large number of stations.
IVRS is available in Hindi, English and also in local languages. On dialling in the above numbers you are welcomed with a voice which prompts you to dial the train no. date of journey. PNR No. etc in a sequence. Please dial the information requested for in a steady manner to get the correct responses. Current status of ticket can also be obtained from the Indian Railway website www. Indian rail. gov.in. this site also provide real time information regarding availability of berths / seats, train timings, fares etc.